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Excellent service , explained everything with multiple options to choose from for our particular issue and when the work was completed everything was clean and working great
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Matt was fantastic - gave a very clear explanation of what was needed and did the work immediately. He also cleaned up around the work are very well.
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Joe S. Was prompt, helpful, informative, friendly, honest, and professional. The assessment was quick, and the repair was done very timely. They did an excellent job cleaning up, as well, and leaving without a trace. I’d give 6 stars if I could.
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Shane was an excellent plumber but an even better salesman. We never buy service contracts since we don’t believe in them but Shane convinced us to buy not one, but 2, service contracts for each of our 2 homes. He fixed 2 plumbing problems in both of our homes. He was thorough, clean and neat and he was very professional. Will ask for him again.
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Devin and Jordan did a great job of rescuing me when my toilet clogged while I had a house full of company. They were very professional while also being very nice to the toilet clogging culprit…5 year old grandson…and indulging his curiosity about the job.They made every effort to repair rather than replace and were clear about options and costs. They completed the job as quickly as possible and left the site very clean. I also appreciated the concern shown by Erica in scheduling asap and following up afterwards.
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Matt and Sam are awesome!!! Worked in the freezing cold to get my pipes fixed so we could get water turned back on. Highly recommend
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Christopher did a great job! He provided guidance in the planning process which was invaluable and then he completed the installation in a thoughtful and professional way
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Unbelievable service! Professional, well mannered, knowledgeable and fix the problem immediately!
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I had Charles and Matt C. replace a faucet and toilet, both of which the originals were leaking out of control. They were punctual, polite, reasonably priced, and did a fantastic job overall. Would definitely use MyGuy plumbing services in the future.
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Mike was really great. He explained everything very clearly throughout the process. Outstanding job!!!
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I would highly recommend. Service is quick to go onto the schedule. Techs (our tech Chris) are knowledgeable, courteous and efficient. Our furnace stopped working and they even supplied space heaters for our comfort! Thank You MY GUY!
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Arrives back to home for no hot water. Before arrival found that the reason for no hot water was a problem with the electrical ran. Also tenant said stove got very hot and she was concerned. I went and checked all components off stove, lit each burner and oven. Stove is heating as it should and oven operates and thermostat shut off when it gets to heat desired. Stove is old and vents through the top. It is normal for it to get hot as it is. Wallpaper behind stove is discolored from the heat over time and customer states that this has been pointed out by tenant way before we were here for any work. I left about an inch gap between wall and back of stove for peace of mind. There is hot water to all fixtures. Removed both panels and is set to hot (120) on both. No leaks, no concerns.
Arrived to home to replace water heater. MyGuy changed plans and installed new 50 gal water heater. Tower Bridge came out to run dedicated line to heater. MyGuy supplied and installed all parts. Turned water on and tested for leaks, there are none at this time. Purged before switching on electric.
We had recently replaced the kitchen faucet for the client, and at the time of that service there were no leaks to be found. I do remember when I completed the install, I had tighten down all the tubular connections for the client. We arrived today for a leak under the kitchen sink. The moment I turned the water on, water started to leak from the tubular connection at the basket strainer. The nut was extremely loose causing the leak under the sink. I tighten down the connection and there are no more leaks at this time. I next pressure tested the sink to challenge the connection and again there are no more leaks at this time. If the leak arises again I will need to replace the dishwasher tailpiece for the client at an additional cost, client is aware. *Customer has requested a hard copy of today’s service mailed to their home.
Arrived on site client stated they will have a company out tomorrow to install their washer and dryer and the company told them that they weren’t responsible if the valves break. The valves do work but client wanted a price to replace the valves. Since valves work client does not want to move forward with the work today. If client calls back within the next 30 days we will credit the visual diagnostic towards the work.
Cut out shower trap and remove rubber 90 Pull toilet, remove flange and led bend January 15, 2026 Removed toilet. Cut out and removed lead bend from the home. Adapter to the copper drain using no hub couplings. Supplied and installed new closet flange, wax seal Johnny bolts, and supply line. Reset existing toilet. Repiped toilet drain and installed to closet bend. Secured all my connections and flushed the toilet numerous times to check for leaks. There are no leaks at this time. Caulked base of the toilet as well. Cut out and removed leaking copper trap for existing stand up shower. Repiped drainage for shower in crawlspace. Supplied and installed new glue trap, pipe and fittings. Secured my connections and turned shower on to check for leaks. There are no leaks at this time. *Due to the crawlspace being very tight, I had to cut the drain line for the washer to fit and make room for myself to make the appropriate repairs. Repaired drained line for washer was a one time curtesy.
New 40 gal powervent and tankless water heater with all bells and whistles with membership
FOUND IN INSPECTION UPSTAIRS BATHROOM -toilet guts have mold on then and toilet did not pass the dye test. MyGuy plumbing recommends performing a minor rebuild on toilet DOWNSTAIRS BATHROOM - toilet is having issues flushing. MyGuy plumbing recommends performing a partial rebuild KITCHEN -customer would like to replace existing kitchen faucet because it is getting loose and they would like options to replace. -customers basket strainer has a slight leak, and customer has a brass dishwasher tail piece. MyGuy pluming recommends replacing basket strainer and dishwasher tailpiece TANKLESS -customer is due for peak Flo cartridge replacement Arrived on site today to complete work. After all work was completed. MyGuy pluming turned the water back on to the home and tested for leaks, at this time their appears to be no leaks found everything is working as should.
Installed new faucet, hose bib, completed rebuilds on two toilets in seaside, NJ
We will be returning tomorrow to complete work we found on inspection
Arrived on site client stated their toilet was leaking at the base. Upon inspection in the crawlspace client has a led bend and toilet is leaking when flushed in the crawlspace. There is also a trap for the shower that appears to be leaking at one point but is not leaking t the moment and it has a no hub 90 on it. Left options to cut out and replace it with pvc. Customer would like All States Restoration out for thier peace of mind then will call back to have us perform work. Will credit Visual Diagnostic towards work.
Arrived to the home, water was currently off to the home due to an active leak. When I got to the home, client stated that the son had came four and discovered that the leak was coming from a broken copper pipe that feeds a hose bib. Their son had turned off the ball valve for the hose Bibb and the leak has stopped. Client would like to not go through with the pipe repair at this time. While speaking to the client, I discovered that the existing kitchen faucet was leaking into the sink and underneath it. I provided options and client would like to replace their faucet at this time. Disconnected and removed existing faucet from the home. Supplied and installed new high Arc kitchen faucet for the client. Secured my connections and turned the valves on to check for leaks. There are no leaks at this time. *While I was here, the clients son had stated that the town had shut off the water at the curb due to the leak, that why the water was turned off to the home. *Water main is located in
